Question 1

How long does setup take?

Accepted Answer

Setup typically completes within 24-48 hours of order confirmation, including design and invitation delivery.

Question 2

Do I need an app on my phone?

Accepted Answer

No, everything works in the browser. Open app.myeventsa.com from your phone or laptop.

Question 3

What info do you need to start?

Accepted Answer

Event name, date, location, host names, and guest list (names and numbers).

Question 4

How much does WhatsApp delivery cost?

Accepted Answer

Delivery cost is included in your plan price. Each invitation includes text, image, and QR code.

Question 5

What if a guest doesn't receive the invitation?

Accepted Answer

Our system detects delivery failures and resends automatically. You can also manually resend any invitation from the dashboard.

Question 6

Can I add guests after the first batch is sent?

Accepted Answer

Yes, you can add guests anytime, even on event day. Their invitation goes out immediately.

Question 7

Is my data and my guests secure?

Accepted Answer

All data is encrypted and stored on Google Cloud. We never share guest data with any third party.

Question 8

Can I delete my data after the event?

Accepted Answer

Yes, you can request full deletion of your event data. See the privacy policy for details.

Frequently asked questions

Getting started